Ecommerce Senior Specialist

Summary

At Revant Optics, we’re passionate about helping people see life more clearly while creating a sustainable and customer-first ecommerce experience. As an Ecommerce Senior Specialist, you’ll be at the heart of our digital presence, bringing new products to life online, ensuring our site runs seamlessly, and shaping the customer journey through testing, optimization, and innovative site functionality. You won’t just maintain operations; you’ll have the opportunity to influence strategy, collaborate with creative and technical teams, and see your work directly impact growth and customer satisfaction.

Joining Revant means becoming part of a values-driven company that prioritizes initiative, empathy, focus, and trust. We’re a collaborative team that loves to solve problems, experiment with new ideas, and continuously improve how we serve our customers.  If you want to be a part of the team, apply today!

About Revant

Revant is the largest and fastest-growing direct-to-consumer replacement lens company on the planet.  We are dedicated to creating the most sustainable vision brand in the world by keeping eyewear in play.  We are committed to evolving the eyewear industry with innovative and sustainable optical manufacturing processes and products designed to provide the best visual experience possible.  Our dedication to making better products in a better way, and providing stellar consumer experiences, is fueled by the belief that the vision industry needs to focus less on flash and more on thoughtfulness.

Revant is committed to the principles of inclusion, diversity, and equity. We create community and build trust by fostering a culturally attentive organization. We reach out to diverse candidates who will contribute a range of perspectives, experiences, skills and ideas to how we work, our programs and our services to best serve, reach and reflect the rich diversity of the customers we serve.

Revant Values

Initiative 

Empathy 

Focus

Trust

Revant offers a competitive compensation package including:

• Base salary $70,000 - $75,000 (dependent upon experience)
• Eligible for the company bonus program
• Health, dental and vision benefits, 80% of premiums paid by Revant for the employee
• 401k with 4% company matching
• 3 weeks Paid Time Off per year
• Monthly parking pass or monthly TriMet pass reimbursement
• 10 company paid holidays per year
• 16 hours of volunteer time off per year
• $500 charitable donation match

Essential Functions

Website Administration

• Content Management: Own content requirements for new product launches—develop briefs for copywriters, designers, and content creators; coordinate with creative teams to review and organize incoming content for Ecommerce use.
• Store Administration & Theme Management: Own Shopify administration, including configuration of  market settings, shipping rules, payment gateways, tax settings, and sensitive theme updates.
• App Implementation & Configuration: Evaluate new apps for compatibility, implement and configure them, and support migrations to expand site functionality.
• Product Data Management: Collaborate with the Ecommerce team to launch new products; build scalable systems and workflows to support product launches.
• Process Documentation & Training: Create and maintain documentation for processes, train other team members, and establish repeatable workflows.

Website Development Support

• Feature Development Support: Partner with developers to scope and implement new features—define data structures, configure metafields, and coordinate ERP (NetSuite) integrations.
• Quality Assurance (QA): Test and validate new site features prior to deployment, logging issues and tracking resolutions.
• Release Management: Manage theme deployments, coordinate sprint deliverables, and ensure updates are properly rolled out.

A/B Testing Program 

• Test Strategy: Partner with the Sr. Customer Experience Manager to identify focus areas for testing.
• Test Execution & Reporting: Build A/B tests in testing platforms; collaborate with designers on test concepts; work with developers on complex tests; track progress and compile insights with actionable recommendations.
• Configuration & Deployment: Set up and implement test variations across relevant site sections.

Cross-Functional Collaboration

• Team Liaison: Act as a bridge between Ecommerce, Marketing, and Creative teams to align on website updates, product launches, and testing initiatives.
• Communication & Coordination: Ensure clear timelines, requirements, and deliverables are shared across teams.

Competencies

• Comfort pulling reports from GA4, Looker Studio, Tableau, or Shopify Analytics
• Highly collaborative work style 
• Able to balance strategic thinking with tactical, detailed execution
• Experience with site performance KPIs (conversion, bounce, cart abandonment, AOV)
• Skilled at writing clear creative briefs
• Self-starter mentality with the ability to manage multiple projects simultaneously
• Excellent project management skills
• High attention to detail

Education and Experience 

• Minimum of 3+  years of experience in ecommerce operations
• Minimum of 3+ years of experience managing Shopify admin, themes, product management, and promotions configuration
• Experience filling out and handling product data within an ecommerce platform or product information management system
• Experience with Excel or Google Sheets for product data management
• Experience with reporting tools like Google Analytics is preferred
• Experience with NetSuite is preferred
• High school diploma or equivalent required

Intangibles

• Demonstrate empathy and the ability to take the initiative
• Communicate with purpose and honesty
• Collaborate with peers to deliver exceptional customer service
• Identify ways to constantly improve
• Measure success against the world’s best companies
• Value community over capital
• Always work to bring value to the customer

Work Environment – Hybrid (Tuesdays and Wednesdays in office)

While working remotely, you’ll need a dedicated, distraction-free space to remain present and productive. In addition to two standard in-office days per week, additional in-office time may be required for key meetings or collaborative projects.

When onsite, employees are expected to comply with Good Manufacturing Practices, which may require wearing safety glasses and closed-toe shoes in designated areas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Ability to lift and carry up to 25 lbs. for occasional office-related tasks
• Frequent use of computer and office equipment (keyboard, monitor, phone)
• Occasional movement around the office, including reaching for supplies or equipment
• Manual dexterity for handling paperwork and operating standard office tools

Travel

No travel is expected for this position.

AAP/EEO Statement

It is the policy of Revant Optics to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Revant Optics will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.